Well my computer is on the way home after being hinge for a few weeks.
I never received notification that it was received. So a week and a half after I sent it I called them. When I called they couldn't tell me what was being repaired or if anything was, only that it was received as their English speaking abilities went telling me that much was a struggle.
So I received this in my email this morning. Still no mention of what was or wasn't fixed only a link in case I'm interested in buying a new computer...so that doesn't sound too positive.
_____________________________________
Acer America Inc. Service Repair Center
Dear Acer Customer,
You are receiving this notification to inform you that your Acer product on the above Case ID and Serial Number has been shipped back to you from our Acer Repair Facility. To better assist you in tracking this shipment visit http://www.fedex.com/tracking and enter the tracking number listed above.
We appreciate your business. If you are interested in purchasing a new Acer system or accessories, please visit http://store.acer.com/store/acerna/en_US/home/.
Please note that this is an Auto Generated email and replies to this email address are not monitored.
For further assistance, please contact our Customer Service Department at (800) 816-2237 or visit our Website at http://www.acersupport.com
Thank you for choosing Acer.
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You know you want to, so say it already...no one's going to be offended.